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[Resolved] Infinite Scroll No results found

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Beda 5 years, 10 months ago.

Assisted by: Beda.

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#1191392

On the 'infinite scrolling -- no items found issue' -- I seem to have figured when the problem happens. When I am scrolling down through the content and reach the end of the list, if I keep scrolling down (either by keeping the down arrow pressed, or using the scroll wheel on the mouse) all the content disappears and it says 'no items found'. If I stop scrolling down once I reach the end of content, it displays properly. This is clearly not ok from a site user standpoint. Any idea what may be causing this issue?

#1191396

Please send me the precise link to the View/Page in question, and if possible access to a minimal install where you replicate this issue (it can be the staging site).

I can then take a look at how this is set up, eventually change it to fix or replicate and report to the developer if it's a bug.

Note, this can be a compatibility issue too, hence I would like to invite you first disabling all non Toolset software and using another theme (Twenty Nineteen) on the testing site, so we can exclude issues with any other software.
If then the problem is already solved, please re-enable each other plugin/theme one by one and let me know which conflicts.
We can then analyse this.