This thread is resolved. Here is a description of the problem and solution.
Problem: The results shown in my View are not accurate.
Solution: Turn off caching using the shortcode attribute cached="off"
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This topic contains 5 replies, has 2 voices.
Last updated by 6 years, 6 months ago.
Assisted by: Christian Cox.
Wrong output example (see screenshot: wrong.png)
hidden link
This page uses a custom PHP template created by Ana Couto (at Toolset Support) which displays a WordPress taxonomy archive with two views embedded. The taxonomy archive page is for Cases (legal cases handled by this particular lawyer (?l=441) which are related to the practice area (Appellate cases). Each Case is given a resolution Status (Case taxonomy) and the Cases should be listed in date order grouped by their case Status. The first view is the bullet list at top of page which is supposed to list the Status groups. The second view is the actual archive of Cases broken into the groups by their Status.
On this incorrect page you can see that the first grouping is called "Child Sexual Molestation" but that is not even listed as one of the Statuses in the first bullet list view. None of the status groupings is listed and none of the links do anything. The cases are grouped correctly and the section headings are correct, but the bullet list just isn't showing the right status names/links.
I don't know why this page is not working because other similar pages are working fine.
Correct output example (see screenshot: correct.png)
hidden link
I need to help getting this to work properly.
***ALSO, because this website has such a complicated setup with templates and views and we have had problems when updating Toolset versions in the past, I have not updated to newest version of Types and Views. I am afraid it will break things and would like some assistance with the update.
Hi, is it possible there was a temporary cache issue? When I visit the same page, I do not see the same results you saw in the bulleted list: hidden link
Please find my screenshot attached. If I check the WordPress Archive for this taxonomy, I can see these shortcodes:
[wpv-view name="cases-status-menu"] [wpv-view name="Practice Areas - tax"]
You can turn off View caching by adding the cached="off" attribute, like this:
[wpv-view name="cases-status-menu" cached="off"] [wpv-view name="Practice Areas - tax" cached="off"]
Please try this and let me know if the problem is not resolved.
