[Resolved] Incompatibility with yoast seo

[Author]

Posts

[comercial2]

Hello, there must be an incompatibility with yoast seo, since after the last update of types, when I try to edit an existing post, the fields with tinyMCE editor do not load.
I think it is clear that it is because of yoast seo, because when i deactivate this plugin, it works again.

[Shane]

Hello,

Thank you for getting in touch.
Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

Please where applicable please provide me with a link to an example page where I can see the issue.

I've enabled the private fields for your next response.

Also i may need to take a copy of the site to test here locally as well.

Thanks,
Shane

[Shane]

Hello,

I'm not seeing the issue as you described it.

Currently the yoast SEO plugin is enabled however i'm still able to see the description field. See Screenshot

Could you let me know which browser you're using as this might be the issue. I'm using Chrome to view the page.

Thanks,
Shane

[comercial2]

Yes, the problem occurs when we use Mozilla Firefox. Using chrome it's true that there is no problem.

[Shane]

Hello,

I too a look at it in firefox as well and the page loads fine to me, the WYSIWYG editor is also present here as well. See Screenshot.

Perhaps you're not running the latest version of firefox ?

Thanks,
Shane

[comercial2]

I've edited private message with my user info. Please use this user and test the web with it.
Why with my user the problem persists and with your user the problem dessapears?

[Shane]

Hello,

Thank you. I'm now able to see the issue.

Its quite odd that the problem only occurs on this user and only in firefox. However we have released an update to our Toolset plugins and my advice here is to update to the latest version of Toolset and let me know if the issue still remains.

Thanks,
Shane