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[Resolved] In the mail search, the State and City filters are not working

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 2 voices.

Last updated by sachaB 6 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#1133157
Schermata 2018-10-23 alle 21.19.10.png

I am trying to:
Use the main filter

Link to a page where the issue can be seen:
hidden link

I expected to see:
The dropdown for State and Cities

Instead, I got:
The ancestors argument does not end with a valid post that is related for the returned post types on this View.

The other filters are working correctly.
I have tried to delete the filter for these two items from the Search View, and add them back.
I didn't make any change on the reference site, this issue I am experiencing is "out of the box"

#1133209

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - when I check the relationships at: Toolset => Relationships, I see there is no relationships imported.

It looks like the site is not installed properly. I suggest you to re-install the reference site again and try to resolve your issue.

#1133504

Hello,

I have tried to reinstall, also using a different WP Theme, but with the same issue.
I also installed it locally and it worked fine.

I mark the issue as solved even if online I didn't manage to fix it.
Thanks!

#1133522

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok fine - It looks like when you install the site on your server its not able to install it correctly.

#1133608

My issue is resolved now. Thank you!