In Google Maps the Markers have changed in size

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/New_York (GMT-04:00)

Tagged: Toolset Maps, Views plugin

This topic contains 6 replies, has 3 voices.

Last updated by Christian Cox 6 years ago.

Assisted by: Christian Cox.

Author

Posts

December 6, 2018 at 9:33 am #1160553

TomS7658

Hi there,

Before, everything worked well ... but I do not know why (maybe after an update) in Google Maps the Markers have changed in size.

Here are two attached images of the markers: before and after.
Here a link to a page where the issue can be seen: hidden link

Thanks a lot for your help.
Regards,
Tom

December 6, 2018 at 3:44 pm #1160731

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tom,

Thank you for contacting our support forum.

This is a known issue and our developers are already aware of the issue.

Hopefully a patch can be provided soon, but i'll update you with any new information regarding this.

Thanks,
Shane

December 6, 2018 at 4:05 pm #1160740

TomS7658

Hi Shane,
Thanks for your answer.
So I'm waiting for the new update
Regards,
Tom

December 6, 2018 at 7:15 pm #1160828

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Will post as soon as possible

December 30, 2018 at 6:29 pm #1174861

TomS7658

Hello Shane,

When do you think the problem could be solved?
My users often use Google Maps ... I would like to solve the problem quickly.

Thank you for your understanding
Tom

December 31, 2018 at 5:42 pm #1175193

Christian Cox

Hi, Shane is on holiday today but I wanted to follow up and let you know there is one quick fix you can use right now to clean this up a bit. If you create and implement new icon images that are exactly 32px x 32px, they will be scaled proportionately without being skewed. This is probably the most effective temporary solution. Unfortunately I do not have a timeline for a more permanent resolution to the problem, but I will keep you up-to-date as I receive more information about it.

January 31, 2019 at 2:15 pm #1193779

Christian Cox

Hi, Maps 1.7.2 is now available for download or automatic update. Please find the solution for this problem in the new version of Toolset Maps. Let me know if the problem is not resolved.