in avada saving text block to library as global causes view shortcode to break

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 3 years, 2 months ago.

Assisted by: Minesh.

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September 7, 2021 at 1:49 am #2162501

malagaS

Tell us what you are trying to do? save a text block to global in avada

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? hidden link
I create a text block, add the view and everything looks good. i save the text block to library as global object. after that the block returns an empty text block. adding the global object elsewhere also returns an empty text block. disabling global also doesn't work. i have to delete the view shortcode and reinsert. unable to save the object globally.

September 7, 2021 at 10:25 am #2162707

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It you are talking about the Text block offered by AVADA and that is not working as expected - you should report it to AVADA support as we do not have any control on their blocks.

Please correct me if I misunderstood your query.