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[Resolved] Import into a Custom SELECT field with WP All Import

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 7 replies, has 2 voices.

Last updated by tobiasF-3 4 years, 9 months ago.

Assisted by: Minesh.

Author
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#1471811

I am trying to import fields wit WP All Import into toolset custom fields of the type SELECT

- all other fields import correctly but the select fields stay empty.

What am I doing wrong? Thx for your help!

#1473075

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Do you mean that you have a select field created using Types and you want to import the select field options using the CSV file?

#1473087

exactly, sorry for not being clear

#1474891

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please share admin access details and tell me to which select field you want to import what column? Please share your CSV file from where you want to import the select field.

Basically, your select field needs to be configured with options with Types custom fields.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1476775

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok - I've checked the things and I found that the custom select field you created is here;
=> hidden link

And I do not see any option available for that - it looks like you need to add the options to the field 'Movie Brand Select' manually as there is no option to create those field options automatically and then you should try to import your file.

#1476787

Okay thx Minesh, so there is no option like with Taxonomies, where it creates the options by itself?

Is there a way to bat h import these options at least into the select field?

Thx
Tobi

#1480231

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I do not see any way to populate those options.

Maybe you should try to run a simple test. Create 5 options manually, and then try to import 5-10 records and see if those imported options works.

#1480309

Okay I will try that. Thanks for the suggetsion!