Images have black bars on them

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Views, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 6 years, 3 months ago.

Assisted by: Christian Cox.

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October 30, 2018 at 2:54 am #1136522

steveS-7

I upgraded the Types plugin today and also installed an SSL, so I'm not sure which change has caused the issue.

Link to a page where the issue can be seen: hidden link

These images before had white padding around them, but now they have black around them where the padding was before.

Here's how I'm calling the images in the view: [types field='photos' size='medium' align='none' resize='pad' index="0" alt='%%ALT%%'][/types]

The versions of the images that are showing with the black bars are the wpcf_300x300-pad-0.jpg versions - hidden link. The originals are still fine: hidden link.

October 30, 2018 at 4:43 pm #1136948

Christian Cox

Hi, please add an explicit padding_color attribute to these image fields, like this:

[types field='photos' size='medium' align='none' resize='pad' index="0" alt='%%ALT%%' padding_color='#FFFFFF'][/types]

If this does not solve the problem, please go to Toolset > Settings > Custom Content and clear image caches. Clear caches in W3 Total cache as well, then test again. If the problem is not resolved, I'll need to take a closer look.