image upload is not working

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by Shane 4 years, 2 months ago.

Assisted by: Shane.

Author

Posts

October 27, 2020 at 3:44 am #1825519

helenK

Tell us what you are trying to do?
upload image by select image button

Is there any documentation that you are following?
none

Is there a similar example that we can see?
none

What is the link to your site?
hidden link

October 27, 2020 at 4:18 am #1825549

helenK

Hi,
As the website contain simplified /traditional Chinese

https://toolset.com/errata/custom-image-value-in-the-first-instance-of-a-repeatable-field-group-is-being-replaced-when-the-site-language-is-not-english/

Is this going to be the same as the mentioned bug

October 27, 2020 at 2:29 pm #1826081

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Helen,

Thank you for getting in touch.

From the errata link you've sent our team has since resolved the issue.

Seeing that you are still having issues with the upload in a different language I would recommend that you temporarily disable all your non-toolset plugins and try again.

This is to ensure that we are not dealing with a plugin conflict.

Once you've done this please let me know the results.
Thanks,
Shane

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