This support ticket is created 7 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.
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Hi,
First of all thank you for such a quick response and your help.
I have tried this on a local site running just toolset and the site I sent the link to and both have the issue. The space is till appearing. Local site is not cached and live site the caches and cloudflare have been cleared.
I have enabled private message box, you can send us temporary WP-admin and FTP info for your site.
=== Please backup your database and website ===
✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.