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[Resolved] Image Gallery & Image fixed size

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by ilonaB-2 3 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#2164229
Picture 4.png
Picture 3.png
Picture 2.png
Picture 1.png
Picture 0.png

Tell us what you are trying to do?
- Ok so first of all i'm trying to add the image gallery block to the custom fields, but do not get that option (picture 0). So when i try to ad the image gallery block to the content template i get the message when adding a source, that there are no source options (picture 1). Could you please help me out adding the image gallery.
- Second, when adding a picture (dynamic image source) see structure->(picture 2), for some reason i can't seem to get the fixed image size. I want this since all my registering customers will be adding their own image. Right now during testing this has resulted in pictures overlaying certain text area's. (see pictures 3 & 4).

Is there any documentation that you are following?
- Yes, i'm following all the courses provided by toolset.com. So far i haven't been able to find a solutions for these problems.
My main focus at the moment is following the course: "Directory and Classifieds Sites".

Is there a similar example that we can see?
- I've added some pictures, hopefully you get a good idea what i'm do doing wrong or how i can resolve these problems.

What is the link to your site?
- hidden link (not live just yet)

First off all thanks for getting back to me! Am currently building my website without any previous knowledge. So the options made available by toolset are just fantastic. I'm building this site according to some special needs i have and so far it seems everything is possible. So a big thank you to the entire toolset team.

Regards,

Ilona & Rick

#2164391

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please tell me what custom field you would like to display on what content template and what is your desired image size you would like to display with?

Can you please share all those required details and share admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2168847

My issue is resolved now. Thank you!