image doesn't show on front end, and custom fields is gone after refresh

This support ticket is created 3 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

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Last updated by Nigel 3 years, 12 months ago.

Author

Posts

September 16, 2021 at 8:53 am #2170727

chuanguangZ

Hi,

I need some help with Toolset custom post type.

Custom field "product description", i added some text, then save it. After fresh the page, the text is gone, what might be the reasons for this to happen? Pls refer to screenshot 1 and 2.

Thanks
Brandon

September 16, 2021 at 1:54 pm #2171069

Nigel

Supporter

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Hi there

I think this ticket is a duplicate question, but in any case, the issue is known and should be fixed if you update to Types 3.4.14.

https://toolset.com/errata/content-of-wysiwyg-field-lost-when-updating-posts/

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