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[Resolved] Image distorted by a css change in Toolset 1.6.17

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This topic contains 5 replies, has 1 voice.

Last updated by Minesh 2 months, 1 week ago.

Assisted by: Minesh.

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#2783682

Link to a page where the issue can be seen: hidden link
I expected to see: view images at the right size
Instead, I got: distorted images

I think there's been a css modification in the Image block of Toolset.
Thank you for your help.

#2783684
Capture d’écran 2024-11-14 à 12.28.35.png

I think I've found the error :

In the code extract provided as an attachment, at the end of the code in “sizes” :
sizes="auto, (max-width: 800px) 100vw, 800px”
It's the “auto” value that's the problem here.

#2783702

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

The issues you shared is known to us.

The issue is escalated in front of our Devs and I'll get in touch with you as soon as I've update on it.

*** Please make a FULL BACKUP of your database and website.***
For now, as a workaround, you should downgrade the WordPress to previous version 6.6.2.

#2783899

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

The image block issue happens because WordPress 6.7 introduced changes to auto-sizes for lazy loaded images.

More details about this issue in the official blog post:
https://make.wordpress.org/core/2024/10/18/auto-sizes-for-lazy-loaded-images-in-wordpress-6-7/

Official bug report:
https://core.trac.wordpress.org/ticket/61847

Can you please try to follow the following errata and try to resolve your issue by following the workaround shared:
- https://toolset.com/errata/image-block-displays-wrong-image-size-with-wordpress-6-7/

#2784943

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

As I already informed you about the Image size issue which is not on us and already shared the errata for that but I would like to inform you that:

- we just release hotfix version for Toolset Blocks 1.6.18.
- We also release hotfix version for Toolset Access 2.9.2.

This will help you to fix the save/publish button misplaced.

You can download it from your account's download page:
- https://toolset.com/account/downloads/

*** Please make a FULL BACKUP of your database and website.***
Can you please update All Toolset plugins to it's latest official version and I hope this will resolve your issues.

#2785229

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I would like to inform you that the image size issue is fixed with the WordPress version 6.7.1.

Can you please update WordPress to 6.7.1 and check if that help you to resolve the image size issue as well.