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[Closed] image block loses settings when set to Dynamic Source

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 2 voices.

Last updated by Minesh 10 months, 1 week ago.

Assisted by: Minesh.

Author
Posts
#2704868
toolset0Screenshot 2024-06-27 104715.png

Tell us what you are trying to do? To create an image block with a cropped size (so all images will be square instead of using the aspect ratio) -- notice on the right sidebar: no options will show up for sizing or cropping. They show up for media files, but once the source is set to Dynamic they disappear.

Is there any documentation that you are following? I looked online, but do not see the settings shown here:
https://toolset.com/course-lesson/displaying-images-with-toolset/

Is there a similar example that we can see? I am attempting to mirror this site: hidden link

What is the link to your site? hidden link

#2704996

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange.

Have you assign the content template to any post type?

Do you see any JS error with your browser's console?

In addition to that - Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

#2705013

Ok, I figured out is was a plugin conflict. I was using several Meow Apps plugins (2 for images, renaming, cleaning, seo, etc). Once I deactivated them the options reappeared.

#2705014

I was wrong... when I disabled those apps I had inadvertently set the Image source to a media image instead of Dynamic source.
Ooops. (Debug info attached)
And yes, I have set the content template to "post".

There are 2 Javascript errors:

contentScript.bundle.js:1

GET hidden link net::ERR_NAME_NOT_RESOLVED
(anonymous) @ contentScript.bundle.js:1
u.a @ contentScript.bundle.js:1
242 @ contentScript.bundle.js:1
u @ contentScript.bundle.js:1
(anonymous) @ contentScript.bundle.js:1
(anonymous) @ contentScript.bundle.js:1
Show 6 more frames
Show lessUnderstand this error
contentScript.bundle.js:1

Uncaught (in promise) TypeError: Failed to fetch
at contentScript.bundle.js:1:16680
at u.a (contentScript.bundle.js:1:23288)
at 242 (contentScript.bundle.js:1:16591)
at u (contentScript.bundle.js:1:22793)
at contentScript.bundle.js:1:23909
at contentScript.bundle.js:1:23917

#2705540

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please share problem URL where I can see the issue as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

The topic ‘[Closed] image block loses settings when set to Dynamic Source’ is closed to new replies.