[Resolved] I'm unable to customize hello theme in wordpress due to toolset Views….

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[jeanL-2]

I'm unable to customize hello theme in wordpress, i'v get this message instead :

WP Views

Fatal error: Uncaught Error: Call to undefined method Elementor\Utils::is_ajax() in /home/clients/cf1f815b9b0641d4ac8d0d92d7d5d38a/sites/maisons-chretiennes-france.fr/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php:376 Stack trace: #0 /home/clients/cf1f815b9b0641d4ac8d0d92d7d5d38a/sites/maisons-chretiennes-france.fr/wp-includes/class-wp-hook.php(303): OTGS\Toolset\Common\Interop\Handler\Elementor\ViewWidget->maybe_use_view_elementor_widget_instead('') #1 /home/clients/cf1f815b9b0641d4ac8d0d92d7d5d38a/sites/maisons-chretiennes-france.fr/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array) #2 /home/clients/cf1f815b9b0641d4ac8d0d92d7d5d38a/sites/maisons-chretiennes-france.fr/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #3 /home/clients/cf1f815b9b0641d4ac8d0d92d7d5d38a/sites/maisons-chretiennes-france.fr/wp-content/plugins/wp-views/embedded/inc/wpv-widgets.php(81): do_action('wpv_action_befo...') #4 /home/clients/cf in /home/clients/cf1f815b9b0641d4ac8d0d92d7d5d38a/sites/maisons-chretiennes-france.fr/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php on line 376

[Nigel]

Hi there

Do you know what action you were taking when the error occurred?

We can try to reproduce the same problem on our own test sites.

[jeanL-2]

Hi,
I go on "apparence" and "personaliser" in order to add css code with the hello child theme.

[Nigel]

I couldn't reproduce the problem on my own test site, so I took a copy of your site to do some testing on, and it seems you are using an advance development release of elementor, and that causes the problem.

Switching to the current production release of Elementor the PHP errors do not occur.

I suggest you do not use development or beta versions of plugins on your production site and use then only for testing.

We don't debug compatibility issues with pre-release versions of 3rd-party plugins as the issues often disappear by the time they get to production.

[jeanL-2]

Ok i just came back to the normal version of elementor pro and the problem is still present......

[Nigel]

You were using a development version of Elementor, that's the cause of the issue, rather than Elementor Pro.

[Nigel]

Did you re-test with the production version of Elementor?

If that works okay then we can close this thread.

[mattheK]

Confirmed the same issue and rolling back to Elementor 3.4.8 solved the customizer issue, but now has standard plugin upgrade warnings that Elementor needs to be updgraded.

It seems like Elementor 3.5.0 is officially released but causes the error with Toolset.

Let us know when you think it will be ready.

[marioD-5]

I would like to follow this ticket because I have the same issue.

[jeanL-2]

Hi,
Go back to Elementor 3.4.8 solved the customizer issue, but the problem remains with Elementor version 3.5.

[Nigel]

@all please see this erratum for more details, which includes a patch to fix the issue until a full update is published.

(Note that there is a Types release expectedly imminently, possibly later today, and it does not include this fix, so the patch would need to be re-applied after updating Types.)