Home › Toolset Professional Support › [Resolved] i want to disable the compatibility file of gensis
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Tagged: Views, Views plugin
This topic contains 3 replies, has 2 voices.
Last updated by Minesh 6 years, 10 months ago.
Assisted by: Minesh.
there is error of timeout and the cause is loading this file
toolset-theme-integration-settings-front-end-controller-genesis.php
i want to disable genesis integration how can i do that ?!
( there is no link to see it's private website )
the original error
Fatal error: Maximum execution time of 120 seconds exceeded in ***/wp-content/plugins/wp-views/vendor/toolset/toolset-theme-settings/compatibility-modules/controllers/toolset-theme-integration-settings-front-end-controller-genesis.php on line 17
debug info
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the original error
Fatal error: Maximum execution time of 120 seconds exceeded in ***/wp-content/plugins/wp-views/vendor/toolset/toolset-theme-settings/compatibility-modules/controllers/toolset-theme-integration-settings-front-end-controller-genesis.php on line 17
the problem solved by installing Version 2.4.1 so it's actual compatibility problem , how to disable this function or addon ? ( i mean gensis them compatibility mode )
Hello. Thank you for contacting the Toolset support.
Well - with which plugin version the problem is solved - do you mean when you installed view's plugin version 2.4.1, the problem is solved?
In order to minimize the cause of the issue:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?