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[Resolved] I updated the plugin and lost the content on my website

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 3 voices.

Last updated by philippeT-3 4 years, 3 months ago.

Assisted by: Shane.

Author
Posts
#2165575

Tell us what you are trying to do?

What is the link to your site? hidden link

#2165729

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Philippe,

Thank you for getting in touch.

Can you provide a bit more details on the issue here as well as access to the site so that I can take a first hand look.

Thanks,
Shane

#2168645

Hello,

How can I make a backup to the website on wordpress?

#2169371

Hello, Shane is unavailable today but will return tomorrow to continue assisting you. If you want to create a full site backup from wp-admin, you can use a site migration tool like Duplicator, or All-in-One WP Migration.

#2170059

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Philippe,

Do you have any updates for me here ?

Thanks,
Shane

#2176247

My issue is resolved now. Thank you!