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[Resolved] i think toolset is incompatible (visually) with BeTheme

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 11 replies, has 2 voices.

Last updated by Minesh 3 years, 5 months ago.

Assisted by: Minesh.

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#2089219
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The toolset it self works and its usable in most cases visually. no errors in function!
BUT
i have seen that this css below, hides icons in toolset.
for an example is that in Tollset Access the "Pen" is hidden when those rows is active.
I realised it when i followed your guide to create a "my account"

How can i fix this ?

[class^="icon-"]:before, [class*=" icon-"]:before {
/* font-family: "mfn-icons"; */
font-style: normal;
/* font-weight: 400; */
speak: none;
display: inline-block;
text-decoration: none!important;
width: 1em;
margin-right: .2em;
text-align: center;
font-variant: normal;
text-transform: none;
line-height: 1em;
margin-left: .2em;
}

EDIT:_
I created my own "admin-styles.css" and added this lines, then icons get back
[class^="icon-"]:before, [class*=" icon-"]:before {
font-family:"Font Awesome 5 Free" !important; /*THIS*/
font-style: normal;
font-weight: bold !important; /*THIS*/
speak: none;
display: inline-block;
text-decoration: none!important;
width: 1em;
margin-right: .2em;
text-align: center;
font-variant: normal;
text-transform: none;
line-height: 1em;
margin-left: .2em;
}

#2089409

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

We have few other known issue with other plugins and themes. For now you should keep using your workaround.

#2089449

Okey!
I use Betheme in alot of my solution with toolset so i see it on moste everyone of my sites.

My workaround does not give me the correct toolset icon thou... i get an icon, but not yours 🙂

#2090273

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked with the next level support and we found that it is loading CSS that very loosely targets any class name beginning icon- and overrides such styles, including on pages that have nothing to do with the theme.

We can't be the only product affected by this, we assume if you have any other plugins such plugin should be also affected due to the same styles added by theme. I suggest you should contact the theme author and check with them and point out this and see if they be able to improve this mechanism. If they see this is Toolset issue, we are eager to co-operate.

#2090285

In madder of fact, i dont have any issue in other plugins with this. Only toolset. i see all other icons that i know of.

#2090287

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok great - can you please share the BeTheme copy in zip format and upload it to any file sharing service and send me the link to download it and I'm happy to check this further.

I have set the next reply to private which means only you and I have access to it.

#2090289

I have contacted the theme author
hidden link

#2090757

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

You are right. I can see the issue.

I've escalated the issue to next level support. Please hold on for further updates.

#2091299

i think this issue also affect Toolset>Settings>Custom code and not color-coding the custom code that is written in the field.
Can that be right ?

#2091361

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please share screenshot and tell me what color code is not working as I've tried to add sample code and I can see its properly color coded. Am I missing anything?

Screenshot: hidden link

#2091375
image_2021_06_17T08_01_35_011Z.png
image_2021_06_17T08_00_59_062Z.png

one of them is colorcoded one is not. the one that is not colorcoded is in my installation.
the other one is ona an other installation.

#2091411

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'm not sure why you see non-colored code as I do not able to reproduce the issue.

However, the issue of not displaying the icons is escalated and there is no ETA on it.

You are welcome to close this ticket as there are number of other priorities and Devs not sure when they will be able to address this. This could be address in future but when is not known.