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[Resolved] I paid , but still WPML not register inside my website WordPress (not activate)?

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Shane 2 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#2430539
wpml not registered.jpg

Tell us what you are trying to do?
activate the WPML plugin

Is there any documentation that you are following?
paid invoice No. 2430513

Is there a similar example that we can see?

What is the link to your site?
hidden link

#2430641

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.

I recommend following the instructions in the link below to register your wpml plugin.
https://wpml.org/faq/install-wpml/#register

Thanks,
Shane

#2430691
t3.jpg

Unfortunately my account is no activated and I can not register.
My email is no activated as well

Your steps has been sent to me were not helped

Can you check quickly please and tell me 100% is activated, because my website in local language is not working, other wise I will do refund.

Regards,

#2431253

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Ideally this ticket should be handled in the WPML forum as the issue is with your WPML subscription.

I can see here on Toolset that you have a valid subscription since August 3 2022, however this subscription only works for Toolset.

My recommendation in taking this further is to open a chat with the WPML support team to see how best they can assist you on this one.
https://wpml.org/forums/forum/english-support/

Thanks,
Shane