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[Resolved] I need help with starting editing this site

This support ticket is created 3 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by dinkoJ 3 years ago.

Assisted by: Minesh.

Author
Posts
#2561895

Hey,

This site was built using toolset and when I first saw it, it was using older version. I've bought toolset licence and installed all the plugins. I have tried everything to find out where and how to edit this site, but with no luck. Please, is there a way to edit homepage and other pages, I can't seem to find it. I need to edit some parts and create new blocks but can't seem to figure it out where to start. I have lots of exp with wp and divi/elementor, but not toolset.

Browsed thru documentation but didn't find anything helpful. I don't know is it necessary to mention, but there is a custom admin url and there is no admin wp toolbar when on frontpage.

Is there a menu where to find editor or similar. When I open pages and homepage, it's completely blank.

Site is hidden link

#2562253

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Let me check how your home page is build and for that I will require admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2562937

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked and there is no content template assigned or crated:
=> hidden link

So I checked the theme and everything is coming from the theme file. The home page is loaded through the index.php file of your theme:
- hidden link

You will have to make edits to your theme files to make changes.

#2563527

My issue is resolved now. Thank you!