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[Waiting for user feedback] i keep getting “Invalid site key for the current site.” after using the key

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This topic contains 1 reply, has 1 voice.

Last updated by Christopher Amirian 2 days, 1 hour ago.

Assisted by: Christopher Amirian.

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#2839344
Screenshot 2025-12-10 at 12.30.42.png

Tell us what you are trying to do?
adding site key to the production site
Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? hidden link

#2839353

Christopher Amirian
Supporter

Languages: English (English )

Hi,

Welcome to Toolset support.

Please go to https://toolset.com/account/sites/

Delete the key in the table by clicking the trash icon.

Then follow the steps below:

- Make sure that you are logged in toolset.com
- Go to "WordPress Dashboard > Plugins > Add New > Commercial (Tab)".
- Click the "Unregister Toolset" link. (Your translations will be safe)
- Click the "Register Toolset" at the right section of the screen.
- Click the "Get a key for this site" link annotated in the screenshot below.
- A new page will open up and the auto-generated key will show in pop-up.
- Copy the key and paste it into the "Site Key" input box annotated in the screenshot below.
- Click the "OK" button.

If the issue persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Thanks.