I have paid the renewal but I can't update

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by pabloA-6 3 years, 11 months ago.

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Posts

February 15, 2022 at 1:04 pm #2292773

pabloA-6

Tell us what you are trying to do?

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

February 15, 2022 at 1:07 pm #2292781

pabloA-6

This is the screenshot

February 15, 2022 at 1:19 pm #2292793

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

If you click the Registrar link to go to the custom installer page for Toolset, are you able to unregister the site, and then register it again with the current site key from your account?

February 16, 2022 at 12:58 pm #2294109

pabloA-6

My issue is resolved now. Thank you!