hi
I install and uninstall the Woocomerce booster plugin and in my custom field group, I have many many custom fields named Woocomerce toolset.
that cant remove or delete or hide on the admin product page.
please help me remove it
Hi there,
To be able to report the possible compatibility issue I created a clean installation of Toolset. Please add the plugin and replicate the issue so that I can report this to second-tier support:
hidden link
Now if you want to remove custom fields you can do that by following the steps below:
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to Toolset > Custom Fields.
- Click the "Post Field Control" button at the bottom of the screen.
- Select the items that you do not want and delete them.
Thanks.
hi
thanx
but by the following pic many of them cant edit and in Post Field Control I don't know which field must be deleted
can you check this?
Hi there,
Yes I can check. I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.
Make sure you set the next reply as private.
hi
I have some server errors in the new server, please wait and don't close this ticket till I solve the problem so that you can access my site
tnks
Sure thanks.
If you can provide a copy/staging version of the website it will be better so we can do troubleshooting.
Thanks.
Hi there,
Unfortunately, the login information did not work for me both on the my account page and the wp-login page.
I have found a workaround which requires you to have a backup of the website before doing the actions.
Here is how to do so:
https://toolset.com/forums/topic/multiple-woocommerce-groups/#post-2563023
Thanks.
My issue is resolved now. Thank you!
