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[Resolved] I have an issue with the Search filters

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by nikolasS 4 months, 3 weeks ago.

Assisted by: Minesh.

Author
Posts
#2804092

I am trying to: filter a list

Link to a page where the issue can be seen: hidden link

I expected to see: filter

Instead, I got:
if i do not select a hospital "Επιλέξτε Νοσοκομείο" then it does not work.

#2804305

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It seems the problem URL you shared requires login to access the page.

Can you please share frontend user access details as well as admin access details and steps to see the issue as well as what is your expected result.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2804306

hi Minesh,
the problem is solved. The issue is/was the following:
When we create a custom field with select option the first time is created it uses the field name as the first option. This is confusing and if you do not deal with it then it creates an issue with the search filter.

I have removed this option and added a Placeholder and a value to show when non selected.
This has done the trick and now it works.

Thank you for your support.