[Resolved] I get constant errors in the log

[Author]

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[diegoQ-2]

There is no functionality issue, but I'm experiencing the same error as posted in https://toolset.com/forums/topic/a-couple-of-bugs-throwing-up-php-error-warnings-and-a-fatal-error/ and https://toolset.com/forums/topic/image-tmp-dir-problem/

[code]2021/12/01 16:50:16 [error] 77158#77158: *1562838 FastCGI sent in stderr: "PHP message: PHP Warning: is_writable(): open_basedir restriction in effect. File(/www/***_355/) is not within the allowed path(s): (/www/***_355/public:/www/***_355/mysqleditor:/www/***_355/web:/www/***_355/deploy:/www/***_355/deployment:/www/***_355/deployments:/usr/share:/tmp) in /www/***_355/public/wp-content/plugins/types/vendor/toolset/types/embedded/views/image.php on line 392" while reading response header from upstream, client: 34.75.39.248, server: iky.cx, request: "GET /oferta-academica/curso-presencial/profesorado-iky-en-yoga-y-meditacion-ytt-400hrs/ HTTP/1.0", upstream: "hidden link:", host: "iky.cx", referrer: "hidden link"[/code]
NOTE: Please note I replaced the path with ***

There is not apparent performance or functionality issue. However, this error triggers every time a page that displays a custom view.

I asked the hosting provider, and they suggest it might be the plugin, and after finding those other posts, it seems I'm not the only one having the issue. I applied the @ solution to avoid having the error in the log but still I want to report so you can have a look and try to fix it.

Bests!

[Minesh]

Hello. Thank you for contacting the Toolset support.

There is no other user reported such issue.

Here is the link that shows how you can fix that error:
https://stackoverflow.com/questions/1846882/open-basedir-restriction-in-effect-file-is-not-within-the-allowed-paths

But still if you want that I should check it, I will require duplicator copy of your site to debug the issue further.
=> https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[diegoQ-2]

My hosting provider denied the proposed solution due to security concerns. But as I cannot provide a duplicator copy of my site and the support attitude of "there is no such problem", I prefer to try and solve this myself.