i do not see toolset types buttons to insert forms, etc when using divi

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Divi integration, Toolset Theme integration, Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by matthewT-9 5 years, 5 months ago.

Assisted by: Minesh.

Author

Posts

July 17, 2019 at 3:25 am #1293225

matthewT-9

I am trying to:
insert user and post forms on my website.
Link to a page where the issue can be seen:

I expected to see:
toolset types buttons when creating a Text object.

Instead, I got:
the standard divi toolbar

July 17, 2019 at 5:19 am #1293259

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all - As it's highlighted with our Docs:

To use Toolset within the Divi Builder you must disable The Latest Divi Builder Experience. To do that to go to Divi -> Theme Options, click the Builder tab and in the Advanced section disable The Latest Divi Builder Experience and enable the Classic Editor option. In order to use the Toolset shortcodes user interface, you must edit your pages using Divi Builder from the WordPress backend. The Toolset shortcodes interface will not be displayed when using Divi Builder on the front-end.

Can you please confirm that you have already set the above options correctly.

More info:
=> https://toolset.com/documentation/recommended-themes/toolset-divi-integration/

July 17, 2019 at 9:26 am #1293549

matthewT-9

My issue is resolved now. Thank you!