I can't update the plugins

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Europe/London (GMT+00:00)

Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Nigel 5 years, 5 months ago.

Assisted by: Nigel.

Author

Posts

June 11, 2019 at 5:48 am #1264895

AtefR7377

Hi,
I have been using the Toolset plugin suits for a long time without problems.
However, for a couple of months now, I have been trying to update the plugins to the latest version, but it fails every time.
here is a screenshot of the pugins that need update form the dashboard:
hidden link

When I try to update them, here is a screenshot to the error messages I get:
hidden link
Can you please help me updating the plugins?
Thanks.

June 11, 2019 at 6:15 am #1264907

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

The custom installer software is bundled with Types, and there was a bug that was producing the errors you report and preventing updates.

The only way to get past the error is to manually update Types to a later version, after which you can perform updates as intended.

- Download the latest zip from toolset.com/account/downloads.
- De-activate and delete the current Types install
- Upload the zip file on the Add new plugins page and activate

You may need to try the "Check for updates" button on the registration page.

Sorry for the inconvenience.