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[Resolved] I can't save checkbox values containing HTML

This support ticket is created 3 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by mariN-2 3 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#2181887
now.png

Tell us what you are trying to do?

I used to be able to save checkbox values containing HTML, but recently I can't.
I tried to include HTML, but when I save it, it becomes only text.

Is there any documentation that you are following?
No.

Is there a similar example that we can see?
No.

#2181997

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mari,

Thank you for getting in touch.

I believe the issue here is that you've updated to the latest versions of our Toolset plugins which don't allow HTML to be added to as options for you checkbox fields.

Thanks,
Shane

#2182025

Hi Shane,

Thank you for your prompt support!
I see.

So can you tell me the version where I could add HTML as an option for the checkbox field?

Thanks,
Mari

#2182033

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mari,

Unfortunately i'm unable to tell which version would've contained this. However my advise is to always ensure that you're running the latest versions of our plugin as to maintain compatibility with wordpress core as well as the later php versions.

If you have a backup of your site where this worked then you can go ahead and restore this version. I've checked on the changelogs but there isn't any specific information on this one.

Thanks,
Shane

#2182359

Hi Shane,

> Unfortunately i'm unable to tell which version would've contained this.

I see.
I would like to consider other means.

Your quick reply was very helpful.

Thanks!!
Mari