[Resolved] I can’t save a content template.

[Author]

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[benV]

I have imported my previous blog articles into a new install. I want the previous articles to reside in "Archives". I have successfully imported them. I am making a content template but it won't save

AI is helping some but the process is straightforward common sense.

Is there a similar example that we can see? I've attached an image.

What is the link to your site? It is local on my Surface Tablet.

[Christopher Amirian]

Hi,

Welcome to Toolset support. It might be a problem with the import or there is a conflict or Toolset is not updated.

These are my initial possibilities with the information that you provided.

1) Import

Use a plugin such as All in one Migration or the native WordPress importer.

2) Conflict

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except:
. Toolset Types
. Toolset Blocks
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

3) Update Toolset
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins > Add new > Commercial (tab)".
- Click the "Check for Updates" button.
- Update Toolset and its addons there.

Thanks.

[benV]

I am working on a staging site locally, to do a complete restructure of my blog. So, I'm not able to send you the link. However, I am here working your suggestions. I will let you know how it goes. Thank you for your help so far!

[Christopher Amirian]

Sure thanks.

[benV]

In your point #2 regarding potential conflicts, you said to deactivate all plugins except for Types and Block. It turns out I did not have Blocks installed. I installed it and voila! I was able to save the template. Thank you.