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[Resolved] I can’t reply to my tickets

This thread is resolved. Here is a description of the problem and solution.

Problem:

Solution:
You must be auto-logged out. Can you please try to logout and login again and then refresh your ticket page and then try to reply.

Relevant Documentation:

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: 

This topic contains 3 replies, has 2 voices.

Last updated by zenariM 3 years, 8 months ago.

Assisted by: Minesh.

Author
Posts
#1998761
Ticket.JPG
Ticket.JPG

I can't reply to my tickets.
This message comes out every time I want to reply.

#1998813

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

You must be auto-logged out. Can you please try to logout and login again and then refresh your ticket page and then try to reply.

Does that works?

#1998819

Ok, now I try

#1998821

My issue is resolved now. Thank you!