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[Resolved] I can't register the site.

This thread is resolved. Here is a description of the problem and solution.

Problem:
I can't register the site, it says wrong license.
Solution:
There were instances in the past where this issue was resolved by recreating the license and registering Toolset again:

- Go to https://toolset.com/account/ and remove the key for your site
- Click on 'Add new site' and add your site again and save the new generated key- Go to Plugins > Add New
- Click on "Commercial"
- Click on "Register Toolset" and try to register Toolset again with the new generated key

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year, 4 months ago.

Assisted by: Mateus Getulio.

Author
Posts
#2687293
#2687320

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thank you for contacting us.

There were instances in the past where this issue was resolved by recreating the license and registering Toolset again. Can you please follow these steps to try to fix the issue?

- Go to https://toolset.com/account/ and remove the key for your site
- Click on 'Add new site' and add your site again and save the new generated key(when adding it again, please make sure to add it exactly as it is registered within the site's DB(HTTPS/HTTP & WWW/non-WWW), based on the screenshot it is hidden link
- Go to Plugins > Add New
- Click on "Commercial"
- Click on "Register Toolset" and try to register Toolset again with the new generated key

Thank you, please let me know if it works.
Mateus

#2687459

Thank you, now the registration has been completed successfully.