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[Resolved] I can't find the template for posts

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 12 replies, has 2 voices.

Last updated by jose-miguelA-2 2 years, 10 months ago.

Assisted by: Mateus Getulio.

Author
Posts
#2588057

I want to change images size in post but i can't and i want to know where is the suitable template for posts.

I'm in charge of website that other one develop

Regards

#2588397

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Welcome to our support forum! I'll be glad to assist you 🙂

The templates created with Toolset can be found in your WP Dashboard -> Toolset -> Content Templates. Please visit this section and check if you're able to find the posts template.

Looking forward to your reply. Thank you!

Regards,
Mateus.

#2590969

I can't see the page, but I have installed elementor pro, and I can't see the toolset field in elementor pro, as per you tutorial

https://toolset.com/course-lesson/using-toolset-with-elementor-page-builder/

I have installed and registered toolset blocks, toolset types, and toolset views, but toolset view doesn't active i don't have any error, when trying to active it

Thx

#2591265

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your reply.

Could you please show us the exact post that you're trying to change the layout? Also, I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://toolset.com/privacy-policy-and-gdpr-compliance/#data-shared-with-our-support
**IMPORTANT**

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link

Please, let me know if you need any additional details. Have a nice day.

#2592311

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Thank you for providing the website credentials.

Unfortunately, it seems that the website is not working due to a server error, please check it: hidden link

May I kindly ask you to review this? Please let me know if you need to give allowlist in my IP.

Thanks,
Mateus.

#2592707
Captura de Pantalla 2023-04-13 a las 10.07.11.png

hi, it's working for me.

hidden link
hidden link
hidden link

Could you give me you ip, to see what is happening ??

#2593191

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for your reply.

We were able to login now, not sure what happened. Moreover, we have checked your website but we're not sure what exactly is the issue. When you open the mentioned template with Elementor: hidden link, you have to access the post settings -> preview settings: hidden link, and choose the desired post type.

After this you can add any block that supports dynamic content (text block, for example - screenshot: hidden link) and after this choose the field you want to display.

For instance, here I selected the 'cobertures addicionals' field: hidden link, and you'll see that it displays correctly.

Please give it another try with these instructions and let us know if you're able to achieve it now. Thank you.

#2595281
Captura de Pantalla 2023-04-17 a las 13.23.03.png

I can't able to see the post content, when clicking the post, in example..

When i go to hidden link, i see the image and the post content, but when I click on the post i can't see the post content, even i drop post content widget.

As per you manual, i have to see in Elmentor Toolset widgets the post content but i can't see the toolset into Elementor

#2595617

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for your reply.

Not sure why your post content is not showing, but I'm afraid that this wouldn't be a Toolset issue.

Regardless, we've applied a workaround by adding a custom field and inserting the post content there. Then, we can display it in the Elementor template: hidden link

You mentioned previously:

As per you manual, i have to see in Elmentor Toolset widgets the post content but i can't see the toolset into Elementor

But actually, you just need to select a custom field by choosing the 'dynamic tags' option in a text Elementor widget, for example 'Text Editor' widget: hidden link

After this you should be able to add the desired custom field, as I did with the "Financera d'Assegurances i Laura Pellicer, un any més junts." post: hidden link

Please let me know if this is still not clear and you have doubts. Thank you.

#2596047

HI,

What that i need it's that in my template "PostEsports", can add a "Post Content" Field in order that when i click on the post the "post content" would be displayed for all posts in ACTUALITAT - BLOG. And so in all post i will make in the future in ACTUALITAT - BLOG

But i try to set toolset view in PostEsports hidden link

But when i try to "Edit View in Toolset" i got a you don't have permissions.

hidden link

REGARDS

#2596583

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

I'm afraid that the View wouldn't be the best option here. Please double-check the steps I provided in my last message: https://toolset.com/forums/topic/i-cant-find-the-template-for-posts/#post-2595617

What you have to do now is:

- go to one of your posts, for example 'be a real woman' hidden link
- edit it, and copy the content
- paste it into the 'post content' field, that I created for the Field Group of Posts. Like this: hidden link

By saving the post, this description should appear between the main photo and the subsequent list of posts. You can change the position of the 'text editor' module, and even its styles, in order to match your preferences.

I kindly ask you to carefully check the steps I outlined here and try the same in your end. Please let us know, thank you.

#2596845

HI,

Many thanks , it works !!

#2596847

My issue is resolved now. Thank you!