I can't delete a toolset form

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Toolset Forms

This topic contains 3 replies, has 2 voices.

Last updated by Shane 5 years, 7 months ago.

Assisted by: Shane.

Author

Posts

June 21, 2019 at 4:40 pm #1274681

timothyS-3

Screen Shot 2019-06-21 at 10.51.47 AM.png

I am trying to: delete a toolset form

Link to a page where the issue can be seen:
the dashboard -->toolset-->toolset forms-->press delete next to one of them

I expected to see:

"Are you sure?" modal

Instead, I got:
see picture

June 21, 2019 at 6:21 pm #1274733

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Timothy,

Thank you for contacting our support forum.

This one definitely seems like a plugin conflict.

Could you try disabling the non-toolset plugins and trying again to see if you can delete the form then?

Thanks,
Shane

June 21, 2019 at 7:16 pm #1274753

timothyS-3

You are right, it was a plugin conflict. I turned them off 3 plugins at a time, and landed on widget options as the source of the plugin conflict, and verified it a couple of times. This is the free version of widget options. Do you want to report this to the plugin maker, or should I? You know your code better than I do.

June 21, 2019 at 7:19 pm #1274765

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Timothy,

Usually what happens when a conflict report is made an investigation is done.

Since the plugin is causing an issue with plugin then its very likely that it will cause issues with not just our plugins but other plugins that deletes in a similar way.

I would recommend getting in touch with their support and let them know about the conflict.

Thanks,
Shane