Skip Navigation

[Resolved] I can't change/delete Content Template – Fatal Error

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: 

This topic contains 7 replies, has 2 voices.

Last updated by jiriK-2 4 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#1727057

Tell us what you are trying to do?

Hello, I'm trying to change the Toolset Content Template (Usage for single page) and I get Fatal Error: hidden link . "Change Content Template" link doesn't work.

In fact, there is a Content Template "chevrolet_corvette_nicole_rechsteiner" related to Post Content "Fotogalerie": hidden link , but I never made it, probably it was made somehow during a migration process from Drupal to WordPress. I just need to delete/reset it and make a new one.

Thank you for your help and any suggestion.
Best,
Jiri.

#1727417

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jirik,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this one for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

#1727419

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jirik,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this one for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

#1727437

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jirik,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this one for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

#1727439

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jirik,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this one for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

#1731811

Hello,
it seems, that this problem was related to a migration process, I repeated it and finally, I was able to change the Content Template.
Please give me a few more days to finish my testing, then I will be sure, that I really found the solution.

Thanks,
Jiri.

#1733191

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jirik,

Thanks, once you've completed you can let me know.

Thanks,
Shane

#1744747

Dear Shane,
the problem was in a migration process from Drupal to WordPress and I was able to solve it by myself.
Anyway, thank you for your patience.
Jiri