The link mentioned on the solution is this: hidden link
Please give it a try and let us know if it solves the problem. If not, we might be facing an interaction issue with a third-party functionality, in this case:
- Deactivate all the plugins that are not related to Toolset
- Switch for a moment to a WordPress default theme like Twenty Twenty-three
- If the issue is gone, activate one by one to see with which one there is an interaction issue
Could you please tell me the results of this investigation? Also, can you enable the debug mode? Just add the following code in your wp-config.php file:
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );
After adding the code above, try to reproduce the issue again and check if you'll find a debug.log file inside the wp-content folder. If you locate it there, kindly send us the last lines here in the ticket.
I deactivated all plugins except Toolset, Wordfence and Jetpack.
I switched the theme to Twenty Twenty One.
I added the Debug code to the bottom of my wp-config.php file.
SUHOSIN is not activated on my server.
I tried again. Same error. No debug.log was created.
I tried to create a new field group, it works, and I can add fields to that group.
I tried removing two fields from the troublesome field group. Then start adding fields again. I can add back two fields, but the third field disappears.
I did another count, it is 71 fields in the field group.
I checked under "Post Field Control" the missing fields are not there either. When i click the save button on the field group it simply reloads the page and the field is gone.
I get no error, no debug log, not really sure what to do now.
Is it wrong for me to add some many fields to the same field group? should I just be creating more field groups instead?
I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
Please, let me know if you need any additional details. Have a nice day.
The topic ‘[Closed] I cannot add anymore custom fields to my field group’ is closed to new replies.
