I am trying to: Update forms many times, but I looks like it does not work.
Link to a page where the issue can be seen:
I expected to see: the newest version but I still have Version 2.2.1.1. After I deactivated the plugin - WPbakery works again. So I guess I also would like to know, if I need to have Toolset Forms active?
Instead, I got: I don't know if it creates problems with the WPbakery plugin now or there is another reason for the problem. All other Toolset plugins has been updated.
Uncaught TypeError: Cannot read property 'bs_component_show_hide_button' of undefined
at QTags.i.getButton (hidden link)
at ToolsetCommon.BootstrapCssComponentsQuickTags.self.add_bootstrap_components_buttons (hidden link)
at /wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/res/js/toolset-bs-component-buttons.js?ver=5.0.1:21
at d (hidden link)
at Object.j [as doAction] (hidden link)
at HTMLDivElement.<anonymous> (hidden link)
at Function.each (load-scripts.php:2)
at /wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/res/js/toolset-bs-component-events.js?ver=1:209
at load-scripts.php:95
Hi, Forms 2.2.1.1 is the most recent version of Forms so it looks like you updated successfully. If you're seeing a problem with WPBakery then let's try these troubleshooting steps:
- Deactivate all plugins except Types, Views, Forms and WPBakery. Activate a default theme like Twenty Seventeen. Clear your browser cache and test again.
- If the problem is resolved, reactivate your theme and other plugins one by one. Clear your browser cache and test each time you activate one, and continue until the problem returns.
- If the problem is not resolved, please tell me the version of WPBakery you are using, and let me know the page URL where you see this error in the browser console.
Hi Thank you for the answer.
I found out that by deactivating Toolset Forms, WPBakery Page Builder 5.6 then works as expected.
Best regards
Bo
Okay I don't have access to that latest version of WPBakery to test with at the moment. Could you provide a link where I can download a copy? I will activate private reply fields here.
Hi Christian
I can't make the duplicator accept a package, sorry!
Can you use a test access to our website insted?
Bo
I don't need a full Duplicator package, you can just zip up the plugin itself and post a link where I can download the plugin. The private fields may say Duplicator package but any link is fine.
Okay this file is WPBakery 5.5.2, not 5.6. I have access to 5.5.2 but I'm not able to replicate the error you described. Can you tell me step by step how to see the error?
Hi Christian
Thank you for testing.
If I activate Tools Forms, the WPBackery buttons - that gives me access to work with modules or code in edit mode for our pages and cases, disappears. We only see code.
Now we just activated Tools Forms again, and the problem is not there any more. That is very strange, we were very systematic in our approach. We activated and deactivated the plugin many times to be sure.
I am very sorry, but as you can see from the errors I sent, the problem pointed out issues with Toolset Forms and it worked when we deactivated the plugin.
I will keep an eye on this, and hope it is okay to get back if the issue returns.
Best
Bo
Okay sorry for the inconvenience. Let me know if the problem returns and we can take a closer look.
