Cannot save any page when Types is active

This thread is resolved. Here is a description of the problem and solution.

Problem: When Toolset plugins are active, I am unable to save any page or post in wp-admin.

Solution: Check your custom field groups. If a required field is not filled out, you may be prevented from saving a post. Be sure the fields are associated with the correct post types.

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Tagged: Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by ericW-5 6 years, 9 months ago.

Assisted by: Christian Cox.

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Posts

February 11, 2018 at 5:09 pm #615013

ericW-5

I am trying to: save a page (even a simple page not related to toolset functions) - everything goes fine if I deactivate Toolset plugins

Link to a page where the issue can be seen: hidden link // any page of the site is either a draft which cannot be saved or a published page which cannot be updated

I expected to see:

Instead, I got:

February 11, 2018 at 10:51 pm #615060

Christian Cox

Hi, I'll be glad to take a look. Please try these troubleshooting steps first:
- Temporarily activate the parent Divi theme, then deactivate all other plugins except Toolset Types.
- Clear your browser cache.
- Test again. If you can update a page, reactivate your child theme and other plugins one by one until the problem is revealed.
- If you still cannot update a page, please go to the Screen Options tab in the top right corner of the Page editor screen in wp-admin. Make sure all panels are toggled on so you can see everything. Open your browser console and watch for any JavaScript errors that may appear, then try to save the page again.
- If you still see no errors appear and you are still unable to save the page, go to Toolset > Post Fields and temporarily deactivate all custom field groups. It's possible that a required custom field is hidden somehow, and it's not obvious in wp-admin that the requirement is not met.
- Try to save a page again. If you are able to save the page, reactivate post field groups one by one until the conflict is revealed.

Let me know the results and we can go from there.

February 12, 2018 at 9:58 am #615169

ericW-5

Solved - the problem was : custom field groups were applied to all kind of contents including all my pages... that's why I could not save pages