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[Resolved] I am trying to create an external url link.

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 6 replies, has 3 voices.

Last updated by lesleeL 3 years, 5 months ago.

Assisted by: Minesh.

Author
Posts
#2304575

The link needs to be a custom field that links to an external site.

#2304653

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share a test case example, how you store your custom field value using what custom field type as well as to what site you want to link to. Once you share your actual details I can guide you in the right direction.

#2304999

Thanks for getting back to me. I just purchased Toolset, and I am sure I am not doing things correctly. Is there any way to get chat support? I feel it would help answer my questions much quicker.

#2305209

Hi again, ok so i did not have the https in there, so adding that fixed the issue. Thanks!
I have other questions, but I will make a new ticket.
Still curious if you have chat support?

#2306071

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Leslee,

Minesh is currently on Holidays today but will be back tomorrow to continue with you on this thread.

Thanks,
Shane

#2306319

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Here is my working hours: https://toolset.com/forums/users/minesh/

I'm not sure in what timezone you are in. If you are available in my working timezone please let me know and create a chat ticket and I'll be happy to help with chat.

If you are in different timezone, I'll check what supporter works closely within your timezone and inform them accordingly so that you get assistance in your timezone.

#2308749

My issue is resolved now. Thank you!