This support ticket is created 4 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
| - | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
This topic contains 1 reply, has 2 voices.
Last updated by 4 years, 11 months ago.
Assisted by: Shane.
I am trying to:
update the plugin toolkit types
Link to a page where the issue can be seen:
na
I expected to see:
An updated plugin
Instead, I got:the message "You must have a valid subscription in order to get upgrades or support for this plugin. Purchase a subscription or enter an existing site key." despite having paid and registered
