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[Resolved] html toolset forms reset after update

This support ticket is created 2 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by sergioC-13 2 years, 4 months ago.

Author
Posts
#2600013

I was trying to:
In two different domains I was trying to make some modifications in all forms(post-forms and user-forms) like change the mail sender but after press the update button the html forms were reseted loosing all what ive done so far. I load a copy of the html form that i have then upload, in the frontend i can see the changes made but in the form editor after updated the html was reset again. This is happening in all my toolset forms .
i'll provide a debug info of one domain
Thanks in advance

#2600093

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi there

There was an issue with Forms 2.6.15 whereby what was displayed in the form editor (expert mode) was not the real form markup, and what was actually shown was a generated version of what would appear if you newly created the form without making any edits.

This is fixed in 2.6.16, which is now available.

If the updates do not show up on your plugin installer page (click the registered link beneath the plugin name to go to the custom installer page) click the the Check for Updates button to update the list.

Or you can download the latest versions from your accounts page: https://toolset.com/account/downloads

If you saved the form after making changes then your changes will be lost, unfortunately, and you will need to revert to a backup from before the form was saved.

#2600111

My issue is resolved now. Thank you!