Skip Navigation

[Resolved] html disapear from Form expert mode

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by pierre-yvesC 1 year, 7 months ago.

Assisted by: Minesh.

Author
Posts
#2597765

Hi,

it's me or the bug fixed there
https://toolset.com/forums/topic/cant-modifiy-html-in-expert-mode-for-cred-form/
is still alive?

I can't add html to my Post form (I do NOT switch from expert to basic mode).

I tried downgrade to version 2.6.15 with no luck

Thx

#2597811

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/
OR
You can install/update Toolset pluigins using the installer plugin:
-https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

In addition to that - Can you please share bit more information maybe screenshot or video with what post form you are trying to add what and what exactly is not working.

Here is a sandbox site and you can auto-login to it using the following link:
- hidden link

Do you see the issue with the sandbox site?

#2597821

My issue is resolved now. Thank you!