In this page hidden link I have a search filter that searches within 3 different taxonomy.
The filter correctly narrows down the results when crossing different taxonomy group, but I need to also restrict inside each taxonomy.
Right now, if I choose two different values, I get more results, while I would like it to narrow it further down. I guess what I need is switching from a AND search to a OR search within each taxonomy group.
Hello. Thank you for contacting the Toolset support.
I would like to know what if your expected results when I select different terms from different taxonomies. Can you please share test case example and send me admin access details and let me check what could be the possible solution I may offer you.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
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I give you an example of expected result. Here: hidden link in the Technology taxonomy filter, if I choose "Drying", I will have 5 results, which is correct. But if I add the "Fast cooling" option, I get 8 results instead of "0", which should be the correct result as there are no product that have at the same time the 2 options.
Unfortunately - the admin access details you shared is not working at this end.
Can you please share admin access details or your main site so I can review your view's custom search filter settings and check what could be the possible solution.
*** Please make a FULL BACKUP of your database and website.***
I have set the next reply to private which means only you and I have access to it.
You should select your view block and on right sidebar within the "Content Selection" tab you will see a "Query Filter" section for your taxonomy filters. Where I've changed the value to "All Values" as you can see with the following screenshot:
- hidden link
Apparently, the change only works for technology, not for the other taxonomies.
If for instance I select Applications=geometrias complejas, I get the correct results (3 results).
But if I further select adding "residuos biopeligrosos", I get the same 3 results when in reality there should be only one...
If for instance I select Applications=geometrias complejas, I get the correct results (3 results).
But if I further select adding "residuos biopeligrosos", I get the same 3 results when in reality there should be only one...
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I can see only one result in this case, please check the following screenshot:
-hidden link
Maybe you should try to clear the cache or reload the page and then test.
You have to follow the same principal for all other taxonomies where you want to apply this "AND" clause between terms for the taxonomies.
You are right, it might have been a cache issue then, both applications and technology work fine, that is great!
The only taxonomy that still does not work is the last one, "traceability". I think that is because in the query filter is configured differently.
Is there a way to make it work like the other two taxonomies?
The only taxonomy that still does not work is the last one, "traceability". I think that is because in the query filter is configured differently.
Is there a way to make it work like the other two taxonomies?
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For that you will have to delete the existing taxonomy frontend filter for taxonomy "traceability" from your view's section where you added the search field and then save your view and reload your page and navigate to "Content Selection" area and remove query filter if it's available for the taxonomy "traceability". Then try to re-add the taxonomy frontend filter for taxonomy "traceability" by clicking on the "Add Search Field" and then make sure to select the correct comparison option from "Fields Settings" tab on right sidebar for this taxonomy filter.
I have followed your advice, but I have not been able to make it work: every time, the last taxonomy is automatically chosen as the base and there is no option to change that (see the attached screenshot)...
You will have to try to remove other frontend filters and then try to re-add frontend filter one by one and change the filter comparison to "All Values" to each of your taxonomy filter one by one and then try to save your view and page.
Yes, that's what I did. But it does not seem to work.
I have 3 filters: technology, applications, traceability. I have removed the three and started adding them from scratch. The last one I add, no matter which one s it, doesn't have options as the other two, it's automatically set as "filter based on the frontend search filter by..."
