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[Resolved] How to Edit / Modify Sort Dropdowns?

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 3 replies, has 2 voices.

Last updated by Shane 4 years, 10 months ago.

Assisted by: Shane.

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#1542341

I am trying to: Simply edit existing sort dropdowns.

Link to a page where the issue can be seen:
hidden link

I expected to:

Be able to make 1 edit to sort dropdowns without having to recreate the entire sort dropdown structure.

There is no way to edit a sort dropdown? So if I have 25 sort dropdown options, and it takes me hours to setup, if I have to change one of the dropdown options - how do I do that? If for example I make one single mistake while setting it up, if I make one mistake I lose hours of work and have to start over?

There must be a way to edit the sort dropdown once you've created it right?

#1542497

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2020-03-06 at 2.25.04 PM.png

Hi Tison,

Thank you for getting in touch. Currently I'm assuming that you're using the classic editor and not the block editor to create your view.

This is not possible to do with the classic editor but if your view was built using the block editor then you will be able to modify your sorting controls through the GUI . See Screenshot

Please let me know if this helps.
Thanks,
Shane

#1544623

Shane,
Sorry to bug you on this ticket - First thank you for your help here.

Next - I have had another ticket open for 3 days w/ Beda and I'm in trouble, I have to present something working by tomorrow, but I can't get in touch with him, Is there any way to get help from another agent?

My questions in regards to sorting (I cannot get the sorting to work for more than 1 field for some reason), so it's not working at all, and I'm at a loss,

Please help

#1544909

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tison,

I tried checking on the ticket that Beda has assigned to him. However when I went to your site URL i'm being redirected to a microsoft login to sign in. Not sure what could be causing this.

Currently it depends on the timezone you are in as Beda should be back in the later Timezone. Im current on the GMT -5 timezone.

Thanks,
Shane