Home › Toolset Professional Support › [Resolved] hi : ) i am seeing this message on my wp plugin page, what is the issue with it.
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This topic contains 1 reply, has 2 voices.
Last updated by Minesh 5 months, 1 week ago.
Assisted by: Minesh.
I am trying to: how to connect Toolset plugin to toolset.com, as i am seeing this message on my plugin page "Toolset plugin cannot connect to toolset.com
Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.
Need help?
See the communication error details and let us know in Toolset technical support."
Link to a page where the issue can be seen:hidden link
I expected to see: i want this message disappeared by resolving the issue
Instead, I got:
Hello. Thank you for contacting the Toolset support.
I would like to know have you already registered the Toolset plugins? If no:
you can follow the following Doc to install and register the new site key.
=> https://toolset.com/faq/how-to-install-and-register-toolset/
In addition to that:
Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/