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[Resolved] Help with existing thread

This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 16 replies, has 2 voices.

Last updated by jonB-5 6 years, 9 months ago.

Assisted by: Shane.

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#609098

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jon,

I see the issue and its that the user is created after the order is completed. This means that the order was created by a guest user.

The way I see to work around this manually assign the orders to the users based on the email in the order.

Thanks,
Shane

#620145

Marked as resolved as we have gone down an alternate route to avoid the issues presented by the last items discussed here.

Thanks for the support!