I set a 4-column view and in the wp-admin I see it well, while on the site it is not displayed in 4 columns.
I tried changing the various toolset bootstrap settings but nothing changes. what can I do to fix the problem?
Hi there,
It seems that the CSS needed for the front end is not loaded or prevented to be loaded for some reason.
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
Also, please provide the debug information:
https://toolset.com/faq/provide-debug-information-faster-support/
Thanks.
Hi there,
As this is a public forum I'd appreciate it if you could avoid exposing user/pass on the replies. You can ask us to enable the private reply and you can enable the private reply on the next reply.
But for now I made the previous reply private.
I checked and it seems that the view you are using is corrupt as it somehow is linked to a content template which IO am not sure how it is made.
I created a test view and page and it works ok there:
hidden link
Please recreate the view and it should work ook.
Thanks.
I tried to redo the view on the production site and the problems are still the same. I deactivated all plugins and set the default theme but the error remains.
there is something that doesn't make the plugin work well.
I have now reactivated all the plugins and set the original theme.
I created an access to the production site with the same data as the development site. (the link to the admin panel is the same without dev). Can you see if there's something wrong?
Thank you
there are some strange things.
View management does not appear and there is no possibility to select the post type in the view