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[Resolved] Gravity Forms data not posting into custom post

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by seanJ-2 4 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#2002233

I use Gravity Forms to collect input. The first page is a user registration page that collects their information. The second page is a test. The data is then stored by Toolset as a "Profile". The profile contains the registration fields and the test data fields. The data in the user registration is not showing up. It's almost as if the first form isn't submitting data, but I know that Gravity Forms is doing its job because I can view its "entries" (meta collection) and it's all there on their end. It's just not making it into my custom post type "Profiles".

#2002237

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sean,

Thank you for getting in touch.

Given that the gravity forms plugin is being used to populate the Profile post type then there isn't much that I can do in terms of debugging.

The GF plugin atleast requires their Advanced Post Creation Add-on
hidden link

If no entry is being made to the Profile CPT then I would recommend getting in touch with the GF team as there may be a configuration issue with the form. Secondly as a test you can create another Post Type and test to see if the issue still remains there as well as to try creating a form to populate the default post type.

Finally I will urge you to disable all the non-toolset and GF plugins and check again to see if the issue remains.

Thanks,
Shane

#2004311

I haven't been able to resolve this issue, but I have reworked Gravity Forms which has resolved one issue so I am going to run with that and a slightly new approach and see if that works out for me. I will look into the Advanced Post Creation addon as you suggested as well. If I happen to have a more specific Toolset issue, I will open a new ticket. Thanks again!