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[Resolved] Google maps not showing

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 20 replies, has 2 voices.

Last updated by Shane 6 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#917594
Screenshot 2018-06-25 18.58.15.png

Hello, Shane,
thanks, but still no-go. Same situation - see the screenshot attached 🙁

#917666

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tomas,

Could you resend the link with the map ?

I'm looking on the site but not seeing it.

Thanks,
Shane

#917668

Hello, Shane,
could you wait one more day, please? We are launching the site tomorrow without the functionality (or with the functionality hidden to be exact). The site will run on different server in different country, perhaps it will solve the problem.

#917988

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tomas,

No problem.

Just let me know when you can set this up for me again so that I can continue checking.

Thanks,
Shane

#918586

Hello, Shane,
thanks very much for your patience.
The site is online now, I kept the original testing one - hidden link
I made the section with map the site homepage so that you have no trouble finding it.
Thanks very much for your help
Tom

#919340

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screen Shot 2018-06-29 at 9.05.23 AM.png

Hi Tomaz,

It seems that this is working fine see screenshot.

However I suspect that the issue is caused by the retired maps api version which is to be updated in our maps 1.5 release

If i zoom out on the map it works fine.

Thanks,
Shane