[Resolved] Google Map shows once with markers but then stops showing on reload

[Author]

Posts

[amrinderS]

It was working fine a day ago but now maybe Toolset update of types etc. has caused the Google Map to show just once and after refresh it shows blank. There is no caching plugin or host side caching.

Link to a page where the issue can be seen: hidden link

I expected to see: Right below "What we Do" there should be a Map section

[amrinderS]

Its strange as if i activate debug mode, it runs fine. So maybe some sort of Maps caching is being done in Toolset and i think recent update might have caused this.

[Shane]

Hello,

Thank you for contacting our support forum.

Would you mind providing me with admin access so that I can have a more detailed look at this for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

[Christian Cox]

Hi, Shane is currently unavailable but will return tomorrow to continue working on this request. Thanks for your patience.

[amrinderS]

okay chrsitian, i am waiting for it.

[Shane]

Hello,

I was able to see the issue.

Could you try re-creating the view and let me know if the problem remains?

Thanks,
Shane

[amrinderS]

I recreated the view, and yes the problem is not solved. It loads once and then again stops.

[Shane]

Hello,

At this point I would need to grab a duplicator package from your website.

With your permission, may I install the duplicator plugin to create a clone of your site ?

Thanks,
Shane

[amrinderS]

Yes, but you can test on my website why you need to duplicate. Anyways, i grant you permission to duplicate but do remove it when it is done.

[Shane]

Hello,

As this issue still remains in the duplicator after setting up your site on a controlled server environment. I've escalated your ticket to our 2nd tier supporters for further debugging on this.

Thanks,
Shane

[amrinderS]

Still waiting for response.

[Shane]

Hello,

Thank you for the patience, there is a temporary workaround for this as our development team has been made aware.

In the file -> toolset-maps\includes\toolset-common-functions.php line 499
After line number 499 by adding the following line:
wp_enqueue_script( 'views-addon-maps-script', $assets_url . '/resources/js/wpv_addon_maps.js

This should allow the map to start working again.

Thanks,
Shane

[amrinderS]

Thanks

[Shane]

Hello,

Could you confirm that this resolved the issue for you?

If so can you mark the issue as resolved.

Thanks,
Shane

[amrinderS]

Yes it is resolved.

Thanks