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[Resolved] Google Map no longer working in front-end

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by jesseH-3 10 hours, 39 minutes ago.

Assisted by: Minesh.

Author
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#2799384
map.jpg

Google Maps used to work fine when the site was developed.

Now, they show the correct location in the back end when editing a CPT, but in the front end the map displays an incorrect location.

Link to a page where the issue can be seen: hidden link

I have double checked the API and the content template and don't see any issues. All Toolset plugins are up to date.

#2799418

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Based on the debug information you shared I can see that you are using latest Toolset plugins.

In order to check whats going wrong with your setup and to ensrue there is no conflict with the any third-party plugins or theme you use:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? if no:

I will require admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2799562

Thanks for your help, but since this is going to require more extensive troubleshooting, we have decided to just remove the map at this time.